How To Unsubscribe Digi Internet
Hi fiza724 cancellation can be done via your mydigi app or via 116 6 menu.
How to unsubscribe digi internet. Now select your subscribed internet plan. It will be effective immediately all minutes and internet quota will be forfeited. It has been 2 days and digital keep on deducting credit from my account. Hope my answer has helped.
How to stop digi internet prepaid 1. How to unsubscribe from digi internet packages. I have found out that the correct menu to be 128 3 6. If it has please click on this is helpful to give it a thumbs up.
Press reply key in 1 for internet packages. Dial 116 1 2. From then on there would be an option for you to unsubscribe in the menu. Select the internet package that you are subscribed to.
Now press 1 to unsubscribe and then press 1 again for confirmation. Not able to unsubscribe 128 3 5 is not the correct menu now. For example press 2 if you are subscribed to weekly rm5. Then your prepaid will not have accidental data usage unless you subscribe to a data plan.
To actually unsubscribe from the daily 100mb plan you should select back the same plan by pressing 1 instead after calling 116. However it always prompted service unavailable when trying to unsubscribe. Press reply and key in 1 to unsubscribe. Bella ismail you can make a call to digi helpline 0162211800 to request to turn off pay as you use payu internet.